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Frequently Asked Questions

What if I need my item by a specific date?

Phone number: Just in case you need to be contacted urgently as does not provide it.

In hands date (date needed): This does mean we will produce by that date but we will advise you upon receiving the order if there will be an additional charge plus rush if needed. We will also be able to keep better track of the order to make sure it reaches on time. It is best to ask prior to ordering if your order is needed in less than 6-10 business days from order date to avoid cancellation fees.

It is important that you include all details needed so that we can send your proof on time and not go back and forth for details.

How long to receive the product(s)?

Turnaround:

Proofs are sent within 48-72 hours (business days)

PRINTED/PHYSICAL: Once proof is approved and is just how you like it, your order will go into production and will ship between 7 business days.

Cancellations and returns

REFUNDS AND EXCHANGES

We ask that upon receiving your order you thoroughly inspect your items to confirm that all items are present and as shown in the final proof. If there are any discrepancies or concerns, please notify us within 72 hours of receiving your package. Any issues brought to our attention after the 72 hours has expired will limit the possibility of us addressing the matter at hand without incurring additional costs. We cannot be held responsible for delays on the part of the shipping company.

All sales are final! In the event that we make an error on our part, we will either redo it or refund the respective portion.

** Please see shop policies for more details **

Will I see a proof before it ships?

It is important that you include all details needed so that we can send your proof on time and not go back and forth for details. Proofs will be sent via email (provided email with order) only, please make sure to check that email for messages from us. Failure to approve your proofs on time will delay your order.

Any cancellations will incur fees, if proof has been approved no cancellations can be accepted.

Turnaround:

Proofs are sent within 48-72 hours (business days)

PRINTED/PHYSICAL: Once proof is approved and is just how you like it, your order will go into production and will ship around 7 business days.

REMEMBER:

* 1 free proof is included, additional proofs/changes will be billed prior to shipping at $10 per proof.

Colors and copyrights disclaimer

YOU SHOULD KNOW

Colors may vary from monitor to monitor—what we see on our computer screen might not be exactly what you see, and how things look when printed.

Copyright © 2019 by Expressed In Prints

All rights reserved. All images, files and designs may not be reproduced or used in any manner whatsoever without the express written permission of the owner.

When you purchase our digital file, you are licensed to use the digital product for personal or non-profit use only. You may not copy, reproduce, share, or transfer any of the files to a third-party.

The graphics and designs are property of Expressed In Prints and they cannot be reproduced or copied for any reason without our permission beforehand.

How do you ship?

Shipping:

Standard shipping USPS USA Nationwide (price doesn’t include Alaska and Hawaii).
Shipping via FedEx varies on location if rush needed.

* Orders are shipped via USPS from Florida and time frame depends on where your located. Contact us if rush is needed.


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